Yes, most of our brass hardware features a thin clear coat for preserving its quality and facilitating effortless cleaning

Yes, unless otherwise indicated, all of our hardware is solid brass.

Yes, we do offer custom customized hardware. Unless you are ordering a large quantity, there is usually a custom design fee. Please contact us for further details

We have some of the highest standards in the industry in terms of finish, quality, and design. Each piece is meticulously crafted through precision machining, sanding, brushing, and hand polishing.

Orders are processed and shipped within 1-3 business days.

Yes, once you are at the checkout page, you will see options to ship your ordering using a faster service.

Once your order is shipped, you will receive a confirmation email with tracking information. If you have not received that email, please reach out to us.

If your order has not been shipped, you may cancel your order by contacting us and providing your order information.

Yes, please send us a message with the form above and provide us with your name and phone number.

We have hassle hassle-free 30-day return policy. For more details see return policy page here

A 15% restocking fee is applied to all returns. This is built in to our business and helps us keep prices competitive.

Once we receive your return. Please allow for 1-3 business days to process your return and issue a refund.

We offer exclusive discounts for designers, builders, contractors, and the hospitality industry. All discounts are subject to a minimum order amount. Please contact us with the form above and describe your project and business.